❓ Frequently Asked Questions (FAQ)

🛒 Do you ship internationally?

Yes! We ship worldwide. Shipping costs and delivery times will be shown at checkout based on your location.

⏱️ How long does shipping take?

• Domestic orders: 2–5 business days

• International orders: 5–12 business days, depending on customs and location
  You’ll receive a tracking number as soon as your order ships.

💳 What payment methods do you accept?

We accept all major payment methods, including:

• Visa, MasterCard, American Express

• Apple Pay & Google Pay

• Shopify Payments

🧾 Will I be charged customs/import fees?

Possibly. For international orders, your local customs office may apply additional fees. These are not included in your order total and must be paid by the buyer.

🔧 Can I return or exchange a part?

Yes — we accept returns within 14 days of delivery as long as the item is unused and in original packaging.
Please contact us first at info@eexoticparts.com to begin the return process.

📦 My item arrived damaged — what should I do?

Please contact us within 48 hours of delivery with photos of the damaged item and packaging. We’ll do our best to send a replacement or issue a refund.

🛠️ I’m not sure if this part fits my bike or car. Can you help?

Absolutely! Email us at info@eexoticparts.com with your vehicle’s make, model, and year — we’ll help you find the right part.

📨 How can I contact you?

You can reach us any time at info@eexoticparts.com.
We typically respond within 24 hours, Monday–Friday.